Last updated: June 2026
Robert Craig Promotions Ltd (Company Number: 17258605), trading as First Drawz ("First Drawz", "we", "us", or "our"), is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you use our website, create an account, enter competitions, make payments, withdraw funds, contact us, or otherwise interact with First Drawz.
By using our website, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.
The data controller responsible for your personal information is:
Robert Craig Promotions Ltd
Trading as First Drawz
82A James Carter Road
Mildenhall
Bury St Edmunds
England
IP28 7DE
Email: info@firstdrawz.com
Privacy enquiries: privacy@firstdrawz.com
First Drawz competitions are only available to individuals aged 18 years or over who are residents of the United Kingdom.
We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected personal information from a person under 18, we will take reasonable steps to delete that information.
We may collect and process the following categories of personal information:
Where required for security, fraud prevention or prize verification, we may request: passport, driving licence, or other reasonable proof of identity. Verification documents are reviewed only for verification purposes and are deleted as soon as verification has been completed.
Under UK GDPR, we process personal data under one or more of the following lawful bases:
Performance of a Contract
Where processing is necessary to provide our services, administer competitions, process transactions and operate your account.
Legal Obligation
Where processing is necessary to comply with applicable laws, tax obligations, fraud prevention requirements and regulatory obligations.
Legitimate Interests
Where processing is necessary for fraud prevention, platform security, business administration, customer support and protecting the integrity of competitions.
Consent
Where you have specifically consented to receive marketing communications. You may withdraw consent at any time.
All payments are processed securely by Stripe. First Drawz does not collect, store or have access to your full payment card details. Your payment information is processed directly by Stripe in accordance with Stripe's own privacy policies and security procedures.
At present, First Drawz does not conduct marketing campaigns. In the future, we may send promotional emails or SMS communications where permitted by law. Where consent is required, we will obtain your consent before sending marketing communications. You will be able to unsubscribe or opt out at any time.
To maintain transparency, First Drawz may publish the first name and county of major prize winners. Winners may also be identified on our social media channels. We will never publish full addresses or sensitive personal information.
Winners may object to publication by contacting privacy@firstdrawz.com. We will consider such requests where permitted by law.
We do not sell your personal data. We may share information with trusted third parties where necessary, including:
All third parties are required to protect your personal information and process it only for legitimate purposes.
First Drawz intends to store personal information within the United Kingdom. Where any service provider processes information outside the UK, we will ensure appropriate safeguards are implemented in accordance with UK GDPR.
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy. Account information will generally be retained while your account remains active.
Where you request account deletion, we will delete or anonymise personal information where possible. Certain records may be retained where required by law. Competition and transaction records may be retained for up to six years following closure of an account. Identity verification documents are deleted as soon as verification has been completed unless retention is required by law.
Under UK GDPR, you may have the right to:
To exercise any of these rights, contact: privacy@firstdrawz.com. We may request proof of identity before responding to certain requests.
First Drawz currently does not use advertising cookies, analytics tools, tracking pixels or behavioural profiling technologies. Should this change in the future, this Privacy Policy and any applicable cookie notices will be updated accordingly.
If you have concerns regarding our handling of your personal information, please contact us first at: privacy@firstdrawz.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: www.ico.org.uk
We may update this Privacy Policy from time to time. Any material changes will be published on the First Drawz website and will take effect from the date shown at the top of this policy. Continued use of our services following any update constitutes acceptance of the revised Privacy Policy.