The fastest way to reach us is through our Facebook page. Send us a message and we'll get back to you as quickly as possible.
For all queries, questions, competition questions, prize claims, or just to say hello — message us directly on Facebook. We're active daily and aim to respond within a few hours.
Message Us on FacebookYou can also follow us for live draw announcements, new raffle alerts, and winner reveals.
We aim to respond to all Facebook messages within a few hours during business hours (9am–6pm, Mon–Sat).
If you think you've won or have questions about a prize, message us on Facebook with your ticket number and we'll check right away.
Can't see your tickets in your account? Message us and we'll sort it out quickly. Make sure to include the email address you registered with.
Questions about deposits or withdrawals? Message us on Facebook and we'll look into it promptly. Never share your card details in messages.
To help us resolve your query as quickly as possible, please include:
Please do not share passwords, full card numbers, or bank account details in Facebook messages.
If you've posted a free entry and haven't received your ticket number confirmation within 7 days, message us on Facebook with the raffle name and the date you posted your entry. We recommend sending postal entries by recorded delivery.